Consulting
You can’t meet a need you don’t understand.”
—Steve Smith of Franklin Covey
Human Strategies
Key Principles for Capitalizing on the Human Asset
- Honor the person
Most people don't need to be right, they just need to be heard.
With acknowledgement comes respect, with respect comes
value, with value comes honor. - Understand perspectives
One's perspective is their reality. Understand that perspective
and you understand their behavior, motivation and direction. - Manage reactions
Unmanaged reactions are unconscious and involuntary replies
to stimulus. Managed reactions are a controlled, conscious and
deliberate response designed to forward your goal and intention. - Attract desired outcomes
What you focus on you achieve. Catch yourself and your
people doing something right. - Negotiate solutions
People respond to that which honors their values and integrity.
Contact me for profit producing Human Strategies that empower people to overcome obstacles, make better decisions and achieve desired results through the following services:
- Keynote presentations
- Corporate and sales meeting presentations
- Human Strategies workshops
- One-on-one and group coaching
"Systems beat intentions," a friend of mine likes to say, but a great system aligned with poor intentions is no more effective then the best of intentions with a poor or no system. They are two sides of the coin of success. Human Strategies is about the human side and the "intentions" of the organization as manifested by its management and employees.
According to the New York Times (Sept. 5, 2004) workplace related stress costs more than $300 billion a year in lost productivity, health care and other related costs? That's double the estimate by the American Institute of Stress in 1979. Where is your human asset costing you clients, money or productivity?
Here's what some of my clients have to say:
When I contacted Steven I was confused about a significant decision. After the call I knew exactly what I wanted to do because I had gained power over the situation instead it holding power over me.” —Wayne, Yakima, Washington (Real Estate Agent)
Prior to working with Steven I was paralyzed by the fear of the quality of my performance surrounding a new professional position I had taken. With Steve's determination; and warm and active listening, we broke it down and peeled away the layers of my fears and concerns…” —Meris, Portland, Oregon (Software Sales Manager)
I had a short time frame to get up to speed with a new product line at my company. With Steven's unique teaching style, we focused on product knowledge, presentation and, most importantly, what I personally brought to the process. I was learning my individual style and developing my own personal voice instead of being taught to mimic someone else's canned presentation. Steven's method of teaching is very personal, insightful and built around you as an individual in such a way that I gained much more than an understanding of sales and presentation, but an understanding and clarity of my own personal happiness and purpose as well.” —Bruce, Portland, Oregon (Software Sales Manager)
Contact me to set up an exploratory discussion.