"I don’t know." Three little words we hear all the time — from our teams, from our kids, from ourselves. And too often, we treat it like a period. An endpoint. A dismissal. “Why did he do that?” “...I don’t know.” “I don’t know, it just seems…” “I don’t know why...

Have you ever felt like you're moving backward when you desperately want to move forward? Like your team is regressing instead of progressing? You're not alone.  But what if that tension, that backward motion, is exactly what you need to gain the power and precision...

Years ago, Malcolm Gladwell wrote The Tipping Point, a book that was hailed as groundbreaking. Leaders in government, business, and beyond praised his analysis and even based major decisions on it. The book shaped how we understood trends, influence, and momentum. But...

Leadership can feel isolating — especially when you're in a high-ranking role where the stakes are high and the eyes are on you. There’s this subtle pressure to always be the one with the answers. To make the big decisions. To deliver the win. But here's a truth:...

We all carry stories — some beautiful, some bruising. We remember the moments we were overlooked, misunderstood, or flat-out wronged, as well as the times we did those things to others. And whether we realize it or not, those memories can pile up like emotional...

We love the drama of the home run — the big presentation that wows the client, the brilliant idea that changes everything overnight, the heroic leader who swoops in and saves the day. But let me tell you: real leadership rarely works that way. As I’ve said before,...

It’s natural to want to fix things. We see a problem, and we jump in with a solution. That instinct — especially strong in leaders — comes from a good place. We want to help. We want to move things forward. But here’s the catch: sometimes the real issue isn’t what we...

Ever been in a meeting where you’re speaking, but it feels like no one is actually hearing you? Maybe you’ve raised a concern, only to have it dismissed — or worse, ignored. There’s something about the workplace dynamic that can make us feel invisible, especially when...

In leadership, transparency is key. It’s easy to assume that if we just go about our business and don’t address the uncomfortable realities, they’ll resolve themselves. Unfortunately, that’s not the case. I see this first hand all the time with my clients. If you’re a...

One of the most valuable lessons I’ve learned as a leader is that it's not what happens in the moment that truly matters — it’s what happens next. Think about it: when a crisis arises, a mistake is made, or a challenge surfaces, that thing that occurs can feel like...