Steven's Own Words

When It’s Time For Stairs

When It’s Time For Stairs

The timing is perfect, really. Through the years in this newsletter, you've heard about a few different home projects I've undertaken. One in particular I've waited to do until now: the stairs. Stairs are a tricky project, for lots of reasons. First of all, they're...

Why Do It Yourself?

Why Do It Yourself?

In this country, most of us have been thoroughly ingrained with a 'bootstrap' mentality: we pull ourselves up by our own bootstraps. We do it ourselves! Leaders are especially prone to this mentality. And don't get me wrong; there are some things only you can do, and...

They Can’t See What They’re Not Looking For

They Can’t See What They’re Not Looking For

Recently, a manager shared with me how she made suggestions to a team member — who in turn took none of the suggestions, and instead made the situation worse. What’s more fascinating is that this team member actually did the very thing they were criticizing someone...

When Your Team Complains To You

When Your Team Complains To You

A lot of empathetic and “Merchant” (see CVI) type leaders will feel lost when they have team members coming into their office to complain about one another, or to express frustration with the way another behaved in a meeting. As these leaders bring these examples to...

An Environment for Goals

An Environment for Goals

If you’ll remember, I’ve been working on a couple paddleboards for my daughter and I. And the very last step — the final touch — is that final glossy finish. But I’m finding something frustrating: I pour the epoxy, and it looks AMAZING. Gorgeous. Liquid glass. I leave...

Let’s Talk About Meetings

Let’s Talk About Meetings

Holy Crap! Can you believe it’s 2022!?  Well, it’s a new year, and I'm already behind schedule. We all want to save time, right? So let’s address that ginormous time-suck: The Dreaded Meeting. How often do you gather for a meeting — whether in a virtual or physical...

Why Your 2022 Goals Will Fail

Why Your 2022 Goals Will Fail

Now, the good news is that this post is a lot more hopeful than the title implies. If you consider the whole thing, you are infinitely more likely to succeed. Think about it. Why, for you, have the resolutions and goals of yesteryear failed to come to fruition? I’m...

Christmas Seeds

Christmas Seeds

It is, A time of hope, A time of love, A time of Memories -- the joyful and the sad. A time we wish upon a star, A time that brings an ending, A time resting quietly on the doorstep of new beginnings. These are the times of the season.   It’s a time when we lean...

The Most Unanimous Complaint

The Most Unanimous Complaint

I’ve worked with a lot of organizations & across a lot of industries — from Fortune 100 to Non-profit, from Law enforcement to education. And across them all, there is one complaint I’ve heard more consistently than any other: “THEY (meaning leadership) never...

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