Steven's Own Words
Think sympathy and empathy are king? Discover how apathy might not be what you think it is — and how it can even be helpful in the right situations.
Struggling with forgiveness? Good news: forgiveness isn’t wiping anything away or giving people a pass for what occurred. It’s a chance to be something different. Learn how here.
Is your team divided? Has communication broken down? Here’s why asking the right questions can get you to a place of clarity, unity, and forgiveness.
Success doesn’t always require advancement. If you’re stressed out or unfulfilled at work, discover how not taking that promotion might be exactly what you need.
Having trouble with problems that seem more complex than you can manage? Discover how to limit the scope of them so they don’t balloon into more than you can handle.
Having trouble solving a problem? Is it real or perceived? Discover how to name the problem and get to the core of the issue so you can fix what’s broken.
Are you asking how when you should be asking what or why? Discover how to resist the temptation to jump ahead to the right answers to the wrong questions.
As a leader, have you ever felt like you aren’t getting the results you expected from the team you’re working with? Ever felt completely misunderstood? If there’s a disconnect between your expectations and reality, you’re not alone. Here’s a common scenario I’ve...
We’ve all been there, right? There’s someone on the team who is upset. We can tell they are upset. They might even announce they’re upset. But they don’t want to talk about it. They don’t want to say why, and they don’t want to engage. They just want to be mad for a...
Remember back in February, I shared with you that we were redoing the stairs in our house? It was an interesting project, because we had to wait until everyone was ready. You can’t be redoing stairs in a household with young children, or the elderly, or anyone else...