I seem to be on a CVI kick,  so let’s go back to my comment a couple weeks ago about the CVI being a tool. I recently asked a group what they thought of the CVI. The first person to respond said, “I think it’s crap, a waste of our time.” “Wholesale & completely?”...

Let’s dive into the CVI a little bit more. Here’s a case study in the CVI: Take a leader who’s a Merchant/Builder, which simply means their highest value is relationship and making deep, honest connections with people; and their secondary value is the confidence that...

We talked about the posture of learning last week, and some of the conversations I have been having around that theme is about asking a better question, and how one does that in real time. Let me go back to my favorite assessment tool, the CVI, for some insights....

One step forward, two steps back. Isn’t that what life feels like too often?  I make a little progress — and then life pulls me right back. I think I’m doing well, then bam! I make a mistake that undermines my progress — or worse, my confidence. It’s easy to think...

Often with leadership, we feel like we need to have all the answers. I am continually watching leaders shoot from the hip, often inaccurately, because they think they are supposed to know something as the leader — and if they don’t know the answer immediately off the...

My oldest is driving now, which I still can’t figure out, because she was just four years old, like, yesterday! Recently she went to the grocery store for us (well, that’s a perk, I suppose). She did her shopping, went back to the car, and while waiting for traffic to...

We talked about losing a favorite boss last week and a reader asked: I know this last article was about a favorite boss taking a new job elsewhere, but what do you do when it’s more serious than that? What do you do or say to someone who’s lost a loved one? I’m not a...

One of the most powerful effects on your experience of work is an amazing boss. So losing that boss can feel...pretty awful. So what should you do when a beloved boss moves on? My first reaction is: you never know what you're gonna get. For all you know, the next boss...

Relationship expert and author John Gottman says 69% of all conflict is unresolvable -- That's the bad news. The good news: Conflict doesn't have to undermine relationships -- professional or personal. The simple reason so much conflict is unresolvable is that it...

Look up employee engagement stats and you will largely find depressing results: more than half still hate their job, are disengaged, and/or want to leave; too few managers are interacting in meaningful ways with their people. You'd think we'd have learned this lesson...